Delete your account

You can delete your BidPaid account at any time, from the app or by asking us. Deleting it is permanent and can’t be undone.

In the app

• iPhone or Android: tap your initials at the top left of Home to open More, then Settings → Account. Tap Delete account, type DELETE and confirm.

By email

Email support@getbidpaid.com from the address you sign in with and ask us to delete your account. You don’t need the app for this. We reply to confirm once it’s done.

What gets deleted

• Your login and profile.
• Your company’s data: bids, projects, proposals, change orders, invoices, payment records, contacts, saved items, templates, notes and uploaded files.
• Your Gmail connection, if you connected one, and your phones’ notification tokens.
• Any active BidPaid subscription is canceled, so you aren’t charged again.

What we keep

• Records we must keep by law, such as subscription invoices and payment records held by Stripe, our payment processor.
• Documents you already sent stay with the people you sent them to (for example, an invoice in a client’s inbox).
• Your Stripe account for client payments belongs to you; BidPaid only unlinks it. Close it from your Stripe dashboard if you no longer need it.